Nope, not always. (But it is much more often than it should be!)

I just spoke with Russell Springs broker and real estate agent Kim Byrom of Lake Cumberland Properties who is the first real estate agent that actually tried to help me find a new office space. She is NOT the first one I contacted. In the future, she will be.

Kim asked qualifying questions, got my name and number and said she would give me a call back. I believe her. I told her how much I appreciated her help and that she was the first real estate agent of the five I’d contacted that was interested in helping me. She said that most of the office space rentals were not listings so she helped people as a public service. She went on to say that it strengthened the community… etc, etc.. and I found myself in awe. She said all the right things. She’s service-centric! I love it.

Yes, I work with Real Estate agents all day, every day. Yes, my own clients are overboard on the customer service. That’s one of the reasons I work with them instead of working with other agents and brokers in their zip code.

But locally, it’s always been hit and miss with real estate service and it was really nice to talk to Kim after what I’d endured on this one inquiry already today. It was refreshing and I told her so.

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