My Collection of the Best Twitter Tools

I’ve been collecting a host of twitter tools for a blog entry for some time now. Although this is not an exhaustive list, it may be enough to help expand the usefullness of one of my favorite social media platforms. Check them out for yourself:

Twitter search – Want to look for particular terms (or your own name, brand or competition) on twitter? This is the tool!

Twitter Fan Wiki: Apps – Want to find the best of the twitter platform apps for your own use, check out this exhaustive list.

Twitter alerts: TweetBeep – Would you like an email when someone on twitter mentions you or your products or your company — or even your favorite topic? This is the tool… but beware, too-general terms will overflow your inbox in minutes!

Twitter pictures: TwitPic - Expand the platform from 140 characters to include photos with this service.

Tweet from Firefox: TwitBin – If you love Firefox as much as I do, and would like to twitter directly from there, try this addon.

Tweet-grid – Select a handful of topics you would like to follow and create a browser-based grid to hold them all. I tested this during the election and found it to be quite useful.

Twitter directory – get listed here and find people with similar interests!

Prettify your twitter – grab a twitter background to rise above the norm.

Twitter hashtags – a way to group specific keywords/topics when trying to stay on top of twitter speak.

Tweet clouds – ever wonder what you tweet about most often? Find out!

Twitter cost – once you start following some of the bigger names, you may find that you don’t have the time to read all those microposts. Check the guy/gal here before committing to a follow — or do a vanity check on yourself. Are you worth the cost? Are they? (Also shows the political index of any twitter user.)

And, if all this talk of Twitter is like Greek to you, try Jason Hiner’s excellent Twitter article as your intro to this platform. It’s from May of this year, but is a great starting place for those new to twitter or twit-wanna-bes.

I’d welcome any additions to this list, so tell me what you guys use!

(Note: Bluebird photo courtesy of gracey of morguefile.com)

Ocarina: Musical Instrument Built for the iPhone

Ok, I’m loving the way the platform for the iPhone is constantly expanding. Holding up the device to a radio and using an app (Shazam) to identify the song, artist and offer the ability to buy that song… well that’s just cool. It works pretty well, I had it on my iPhone for awhile.

(I took it off to make room for more apps I wanted to test. I don’t really NEED to know a song that often, but it’s cool to have when I do.)

Being able to scan a barcode and look up the product online, complete with price comparisons to get the best deal… that’s a great concept as well (It’s on my list of apps to try, but I’ve not done this one yet — I’ve heard it still needs a bit of work). I’ll wait for the next version.

One that I did recently download (a paid app) that is uber cool is called the Ocarina by smule. This has GOT to be one of the coolest expansions of the different parts of this device for a completely new purpose.

The mic is used as a “reed” to blow into in order to play the instrument. The touch screen offers combinations of four virtual “buttons” to make a multitude of tones and sounds. And if having a little instrument in your pocket isn’t cool enough… they’ve also taken the social networking aspect to a new level by broadcasting (with your permission, of course) the music of all players all over the world.

So you can watch on a globe of the earth as someone far away struggles with those beginning chords of amazing grace, or triumphs over the final chords of Greensleeves. If you get tired of listening to one new-iphone-age artist, you can hit the next button and the globe spins and picks up another player somewhere else in the world.  Hit the heart emblem to give props to those you like — everyone has their own username.

Yeah, I know that the iPhone has had mini-piano programs (I got the free one to play) and drums and guitars, and some that are a whole band in your pocket… but this is different. This is something completely new.

It’s an instrument FOR the iPhone and it’s worth the 99 cents just to play with the expansion on this smartphone’s overall concept and what it can do. Very cool. Try it.

Why Web Entrepreneurs Need Social Networking

Being “sociable” on the web can have huge payoffs. Provider-customer communications have never been more important. In the old face-to-face days, small business owners maintained a manageable number of extremely loyal clients, all of whom were accustomed to seeing the small business owner in person.

If customers had a concern, a question, a request or a problem — the business owner was there, in person, to work it out.

Social networking and web 2.0 (yeah, I know, I’m tired of those phrases too) are high tech tools offering new delivery platforms to achieve this classic caliber of old-time service.

  • Loyal customers develop as a result of good relationships. (Give someone a bad experience when they are buying products or services, without remedy, and they will probably not come back.)
  • If you have a relationship and there is a problem and you FIX the problem personally, they will not only come back, they will love you for going “above and beyond.” This scenario will build loyalty more than a flawless experience.
  • They will talk about you. If you give excellent service or exceedingly poor service, your customers will tell others. That word-of-mouth advertising will make or break your business — especially online.

Social networking helps you to build strong, personal relationships with potential and existing clients, even though you may never meet them “face-to-face.” The new social tools permit personal interaction even before the first sale. It also offers an amazing built-in referral network.

If you aren’t currently participating, consider broadening your horizons. Select one or two platforms from the major players, fill out your profile page and join in the conversation.

Quit being a wall-flower at the Internet dance!

(NOTE: photo courtesy of Clarita at MorgueFile.com)

Properly appreciating excellent blog content

Chuck Westbrook (www.ChuckWestbrook.com) had a great idea a few days ago… on how to promote some of the high-quality, but lesser-known blogs on the ‘net. He suggests that groups of bloggers go out and read and comment on some of these “gems in the rough.”

I can’t agree more. When bloggers get feedback, their desire to continue the blog skyrockets!

So slip on over to his October 23rd entry and sign up to do your part — and to help him promote the idea. It will also spread a little link-love his way!

When you are blogging, it’s ALL good! ;)

Is blogging dead?

I blog. I’ve blogged since the turn of the century. (I just love saying that!)

I love saying it, even though it makes me sound like I’m sitting in a bentwood rocker, creaking slowly back and forth, reflecting on my long-ago wonder years.

During the course of the last decade, it occurs to me that, when it comes to blogging, there are four distinct groups of people.

Early adopters:

    Some people understood the blogging concept from the get-go. They just “got” it. These were big-picture “Wow!” folks.

    There are some forward-thinking folks that fall into this category, but even those bright-eyed optimists in the early days of blogging were usually shocked at the outpouring of benefits and followers of this new format for online communications and (a bit later) for relationship-building.

Gee-whiz folks:

    Others, like me, took the plunge because I have a bad case of the “can’t help its.” This format, with the “coolage” factor of technology with an Internet platform from which I can climb on my soapbox proved irresistible. (It was called a “web log” back when I started.)

    I’ll admit that I did my blogging anonymously in the early days, before I was quite comfortable with this “complete transparency” concept.

    The folks in my group may or may not “get” how important blogging is to a small business, but they do it because… like any other opportunity to write… it must be done or because their inner geek cries out for it.

    The opportunity to publish my stuff in a WORLD-WIDE forum was just too alluring to ignore. I started with small, personal vignettes, and moved up to articles on technology, marketing, real estate, politics and personal opinions. Those of us in this group quickly discovered the many layers of benefits. Many of us became blogging evangelists.

The “but” folks:

    Some recognize that they NEED to blog, even if they aren’t exactly sure why. Maybe someone they trust told them they should. Maybe someone harassed them enough to get them started.

    Some members of this group, know they need to blog, they understand the importance, but they never seem to find the time.

    The members of this group usually don’t blog or at least they don’t blog for long. They are the reason that so many new blogs, like new businesses, fail in the first few months.

    There is always something a bit more important to do, or they genuinely doubt the long-term advantages. These are the same folks that have business leads sitting on their desk that are days, or weeks, old. They really intend to get to them, but they never quite manage to do so in a timely fashion. It’s sad.

    Case-study: I was meeting with a client this week. I’ve been preaching “blog” at this guy for over two years now. I even showed him a blogger in his own market a year ago and said, “This is your competition — he’s going to eat you alive because he blogs and you won’t.”

    His response? “I never heard of him.”

    (Note: a few months later, said competing blogger powned most of the best search terms in my client’s market.) The client ignored this and refused to discuss said blogger with me anymore. It became a not-so-silent point of contention.

    Suddenly, this week, he calls all excited.

    After agreeing to do regular blogging for 30 days — JUST this ONE month — he’s seeing a huge boost in his Google results on his key terms. Go figure. (I guess that 30-day challenge — which was my desperate final attempt to move him — was a better idea than I’d hoped!)

    “This blogging thing,” he tells me, “it really works!”

    “Oh?!?!” I reply, “this blogging thing? Really? Who’da thunk it?”

    “No really!!” he insists, all jazzed up and trying to explain that he’s now a convert.

    I roll my eyes silently, despite my quite audible huff, and am thankful that I’m not on webcam for this particular call.

    All I can say is it’s a good thing that he’s a couple states away, or I may have been tempted to hop in my little car, drive to his office and shake him with my bare hands until his teeth rattled.

    (Yes, I know that’s HORRIBLY unprofessional, but I don’t really care — that was my honest impulse.)

    The best I can hope is that he will now blog on a regular basis. He’s already agreed to craft his titles with effective SEO in mind and with more thoughtful consideration on how to grab more attention from his visitors. We had a tutorial on that this week.

    He has also endured “how to categorize” and “how to tag” tutorial sessions, so — who knows?!?! Maybe he finally has hopped the fence to become a believer. I guess stranger things have happened.

The nay-sayers:

    Others don’t understand blogging, don’t trust bloggers and will purposefully never give any credence to blogs and their creators.

    Case in point: My father. Just yesterday he and I had a conversation wherein he said, “I argued with him (a mutual friend) about this blog crap, and he’s like you… he thinks it’s great. I want MY news and information to come from a source that’s been vetted and checked and has at least had an editor look over it. I don’t care what someone without anything more than a computer and a website has to say about something.”

    And my response, as a long-time blogger was rather snippy (it WAS my father, after all), “Yeah, I see how wonderfully well-researched and balanced the national news is these days as a result of following your prescription for perfection.” (This was a continuation of an earlier and ongoing debate about the way the election and every other important news item is being covered — or not covered — by today’s media.) We like this debate (we must) because we have it often.

    He “humphed,” and I “humphed.”

    I reminded him that I’d been a journalist, a newspaper editor, and had been making my living as a writer and researcher for nearly ten years now and that I blogged.

    He summarily excused me from the “bloggers” category he was blasting. (There are some advantages to being an offspring — like being excused from a group of wayward souls by your parentals.)

    I “humphed!” again.

    His views however, are fairly common. Many people assume that online conversations are meaningless. They assume that bloggers don’t take the time to verify their sources. Sometimes that may be true. After all, it’s often true with journalists. (I know — I used to check the sources on some of my reporters’ stories before printing them.)

    Because he thinks blogs are unimportant, it never ceases to amaze him when I pop up in a Google search on the front page. I try to explain how and why, but I might as well be describing the attributes of magic.

    He now uses the “customer reviews” on his favorite websites, but flatly refuses to ever leave any feedback of his own. He won’t do it.

    So I know he understands the value of “collective” experience and collective thought being shared about specific computer products on, say, NewEgg.com (his favorite online vendor). But he feels no responsibility to reciprocate or participate in the building of that knowledge base. (I’m still working on that one with him.)

    To try to explain micro-blogging and twitter to my father makes him ready to fight. So, I give up.

The fact is, my father doesn’t really need blogging (he has me to listen to him on his soapbox) and he doesn’t need twitter (although he’d enjoy it and learn a lot if he’d permit himself to try). Pops doesn’t run a small business and he can just forget about the conversations on the web and the cutting edge thinking and continue digesting the pablum that the national media outlets dispense. (And, I told him as much.)

My clients… and YOU — if you are working on the web… can’t afford to ignore it. Blogs aren’t dead. They are stronger than ever, it’s just not as easy to own (pown) your niche now as it was a few years ago.

And despite what you may have heard, the new microblogs, relationship marketing, and other forms of social media haven’t replaced blogging. They have augmented blogging and have brought a whole new, shorter format to the online, immediate communications realm. Personally, I find it all quite alluring.