Tag Archives: rants-raves

Beware of Meddling Liars: 866-846-9964

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magglassSo, I’m working today, minding my own business…when someone calls the house phone. I answer. (Mistake number one, I should NEVER do that while trying to work.) The lady on the other end asks if I know the neighbor down the street. I don’t.

She wants to know if I can get a message to her. I say, “That depends, what is your company?” She says she can’t give out that kind of confidential information. (Hmmm… but she wants me to carry messages for her down the block?) I asked how she got this number. It was “listed” as a neighbor contact, she says. I think that maybe my significant other knows something about this that I don’t, so I continue the call.

I told her that the kids knew her kids, but before getting them involved, I needed to know if they were attempting to collect a bill (I just had that feeling). She said no, that she is not collecting a bill, she’s unable to verify references for this neighbor and is trying to help her. She says it’s really important.

I said, “So you have THIS number, but you don’t have a number for the neighbor you are trying to reach? And none of her references are verifying?” She said, “Yes.”

I asked, “Did she give you THIS number?” She said, “No.”

I asked how she got it. She said she looked it up.

I said, “Ohhhh, so you looked her up online and are calling based on our geographic proximity to her?” “Yes,” she finally admitted, “but it’s imperative we get in touch with her.”

I take the name, extension and number and then tell her NEVER to call here again and hang up.

I look up the number she gave me, it’s (best I can tell) a collection agency. I also look up the number on the caller ID (865-687-8993 – Divis O). Apparently that’s not a name, it stands for “Operations Division.”

I have to wonder if having neighbors spy and give messages and information out is a legal (I know it’s not a moral/ethical) way to get information to collect a debt.

Geeze!

For more information on these jokers, check out these sites:

(Image courtesy of morguefile.)

Frustrated by “Auto Warranty” Spam Calls

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Well, spam has finally moved from my computer to my cell phone. I’m hating this crap! I get probably a dozen calls a week from various numbers all over the USA with an automated voice telling me that this is my second and final notice that the warranty on my car is about to expire.

If only this really WAS the final notice, it wouldn’t be a problem. The problem is… It never is the final anything.

They are also using my toll-free number, which transfers to my cell when I’m out of the office, so I get the joy of paying twice for each blasted call.

And the best part? My car is so old that no one would EVER offer a warranty. Ditto for my trucks and my beep-beep. I’m just not a new car gal. I’ve never owned a new car, and I never plan to. Why would I do that? It’s fiscally irresponsible, IMHO. But back to the calls…

I’ve done a bit of research and there are many others enjoying the same harrassment, and there seems to be no remedy. I’ve been blocking the numbers I can, but they change daily and it’s becoming a full-time job just to try to do so. The numbers are apparently spoofed, since you can’t call the numbers back.

If anyone has found a solution for this, I’d love to hear it. In the meantime, I’ll continue to grit my teeth.

Media and Truth: A Mutually Exclusive Relationship?

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It’s been awhile since I’ve posted a rant. So, if you want kindness or technical assistance this is not the post for you (use the search box to find a less angsty post on the topic of your choice.)

If you like a good rant… you are in luck!

I have my roots in media. One of my most enjoyable, challenging and rewarding professional stints was as a reporter and later as a managing editor of a small newspaper. I ponder that time of my life fondly now (in my dotage) and wonder at the amount of energy I had to do all that way back when. Gee what I wouldn’t give for some… even just a little of that now!

Today, the written word is my favorite tool and past time and passion. I think it always will be.

But what I see in the media now absolutely curls my toes (and not in a good way!) There is no relationship between truth and what is written in the mainstream publications. Particular offenders are local newspapers and television newscasts.

Larger papers, assumed to be more reserved with stories more carefully crafted and with a team of fact-checkers on staff, are now slinging sensationalism too. It used to be that I avoided even looking at the “weekly” rags at the checkout line at the grocery store. I’ve NEVER purchased one (nor do I ever intend to). But today, even the local papers use those same reporting “techniques.”

If I had been the editor when some of the recent news stories were submitted, some reporting “heads” would have rolled. I would have benched them or fired them. Period. There’s not even a half-hearted attempt to get facts right in “news” stories…even to the point of the basics (who, what, where, when, how)… even THESE they get wrong.

As far as reporting voice and tone — it’s more like a Stephen King novel than a report. A reporter, people, is supposed to REPORT — hence the name. Capture the reader with your headline, sure, but tell the facts in an unbiased and well researched way in the body.

There, I said it.

A writer of FICTION gets to make it up and “fill in the blanks” between the missing bits of reality strung together for entertainment purposes. This type of writing is not reporting. See the difference?  If you have an opinion, it belongs on the OP/ED page — not on the front page.

If you must create stories (which isn’t a bad thing… at all… so long as you don’t try to pass it off as truth) — then write fiction. As a fiction writer, you can play free and easy with the facts as much as you like. It hurts no one. It’s not unethical or immoral then. Then, it’s properly seen as entertainment. Then it’s fun.

And if you are an news editor, and you are letting this half-baked crap be sent to the press you should be ashamed. Where are the Publishers, to fire the editors who don’t fire the reporters for this shameful work product?

Does life not have enough real drama? Must more be created by our “news” outlets? Are the traditional, once respectable, news venues so desperate to hang on financially that they have sold out their rightful role as the watchdog of our society just to sell a few more papers? Are the continuing education classes for journalists now being sponsored by The Enquirer?

How disgusting I find it all.

Public school rant

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I know, it’s an old topic with me, but I can’t help it…

The holidays bring out the worst in me where the public school system is concerned. Please note: I like the people at Alex’s elementary school — especially the principal. They are caring, concerned and hard-working individuals.

With that said… our public school system sucks!

Point One:

There is no science in fifth grade. Why? Because the State of Kentucky doesn’t TEST on science in fifth grade. My daughter does, however, have TWO social studies classes this year. I’m assuming that means that the fifth grade tests for social studies skills, eh? Teaching to the test makes me nuts.

I think she would really get jazzed about science this year. I think the iron is hot now. Of course, what do I know? I’m just a mom.

Point Two:

I had a visit from the Truancy officer last week. Why? Because it bugs the crap out of me that I need to send in notes from doctors when she goes to a dentist/eye/doctor appointment. I won’t do it until it’s absolutely required.

If I hadn’t sworn off drama, I’d probably let them take me to court just to make my point about such things and get my statement in the local paper. As it is, I’m trying to avoid drama. So, I gave them the notes from the doctor/dentist/optometrist. (Note: I do my best to make appointments after school whenever possible, but many offices aren’t open after she gets home from school.)

I did hold her out for one half-day session when she wasn’t sick — when she told me that they were not going to be doing any classwork (it was a “free day”). I did this because I had to go out of town the previous evening to sit with my father and I needed to get her glasses Rx checked that next morning. By the time I would have been able to get her back, there may have been 45 minutes of “school” left — and I’d have to return to that same out-of-town location to care for my father over that weekend. It just didn’t seem worth the gas, time and effort. So sue me. (It was counted as a full day absence, BTW, not a half-day.)

Yes, I know that I can write four “parent notes” and I know that after that I need to have “legitimate” excuses for her absence. And, I guess I’ll do that too, it just bugs me that me looking at a glassy-eyed child who has just thrown up doesn’t count as legitimate. It bugs me that when I pick her up, sick, from school (after they call me to come get her) and keep her in bed the next day — it’s unexcused. I’m so sorry she didn’t make a miraculous recovery in 12 hours and needed a full day in bed. Geeze!

It bugs me that it requires an MD to be “legitimate” — and a visit to the doctor (complete with bill) so I can be told “rest, fluids and time” is what she needs. Or worse… to be given a slew of symptom-treating drugs that does nothing to change the course of nature with a cold or a virus, but does God-knows-what to her young system.

This is my third child. I think I know, by now, when she needs rest and fluids to recover from a virus. Although I must admit that the darker side of me has been tempted to send her to school throwing up in the hopes that she will infect others and negatively impact the attendance record and the money per capita (which really IS the bottom line for the attendance policy) on a larger scale. Fortunately, I’m not willing to sacrifice my daughter to such dark ends.

It also bugs me that one of the “unexcused” absences was when they called me to come pick her up because she was sick — the moment she got off the bus, before classes even started. I’d suggested that she go on to school and if she didn’t feel any better I’d come get her. It’s standard for me to tell my kids that because, often, once they get up and moving, they feel better. It’s true for all of us. So, if they call and I pick her up, it’s unexcused? If they call and I don’t go pick her up… it’s, what, neglect? (They did say they would remove that one, when I inquired.)

I don’t run my kids or myself into the doctor the moment someone coughs or sneezes. I’ve been sick since Saturday — really sick — but I’m letting this horrible case of the creeping-crud run its course. I firmly believe that medicating too early is a bane to our future abilities to fight off viruses/infection/etc on our own. After all, the creation of super-bacteria has been traced to the over-use and unnecessary use of anti-bacterial soaps, etc. I don’t even let that stuff in my house. We use plain soap and water — not that it protects us from what other people have created.

I do believe that building a healthy immune system is the best thing for long-term health. I work hard to do so… for me and my kids.

Point Three:

The holiday schedules make me crazy. Yesterday, my daughter had 30-minute classes so they could leave at noon to go to the movies to see Madagascar. Hardly an educational movie in my book — and one she’d already seen with a church group the week before. I paid the three dollars and said nothing. Everyone deserves a fun field trip from time to time, right?

Well that’s before I knew what was on the agenda for today…

Today? No classes today. Today they watched “Home Alone” and “Kung-Fu Panda” and did crafts. No classes. They did go to library (where they watched part of the movie “Spy Kids”) and gym (where they ran relay races and danced). And this is for Thanksgiving. I’m sure the Christmas holiday lead up will be even worse — it usually is.

But, you know what? I’m required by law to send her for this. If I had kept her at home, it would have been another strike against ME. Legal strike against me. If I had kept her here to read or write or work on math… I would have been “interfering” with her education. Go figure.

Now maybe I’m just all pissy because I’m sick and because she’s starting to come down with what I have. (Case in point, it’s not yet 6:00 p.m. and she’s curled up in bed asleep with a stuffy nose.) I’m anticipating a glorious holiday of mucus and coughs and sneezes and bed rest for us both.

No traveling and family this year (I can’t possibly take this in on my father in his condition, even if I do start feeling better.)

But I tend to believe that it’s more than just a uber-cold induced bad mood. I think there is something seriously wrong with a system that requires us to send our children to school for “free days” and for movies. Am I crazy?

Review of Kall 8 service: Problems with 800# fax function

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I just switched over from Accessline to Kall8 for my 800 number. I wanted to save a few bucks and I read all their online materials. It looked like a good move. Since 1-800-WICKED-8 is one I’ve had for forever, I wanted to retain it. I like it. It’s cool. So, it was worth trouble to fill out and fax the forms and wait for the transfer to retain it.

Now I have Kall8 and today, I try to get my first fax. Uh-oh…

After five calls (all of which charged me, of course) I discovered that unlike the previous service, Kall 8 doesn’t differentiate between a fax and a voice call. Result? I get fax calls forwarded to my main line, which then forwards to my cell.

I try to log on, using my welcome email. It says to save it, since it has the login information I’ll need. Only problem is… it doesn’t have it. It’s not on there anywhere!

So, I call support.

I’m cut off after ten minutes of hold time… TWICE. (Now, I’m agitated.)

They do call back fairly quickly, however, and tell me that the only way to make that work is to set the account to zero settings… meaning I get no voice calls either. She tells me if I need both, I should get a second 800 number. (Kinda negates the whole “all-in-one” concept, doesn’t it?) *sigh*

I had looked through the website and saw nothing indicating this little issue. So, I asked where that information was listed online, or in any correspondence I’d received. She confirmed that it wasn’t on the website. (Isn’t that nice?) I sent her the email I’d received. She couldn’t find my login info on there either, so she gave it to me.

I request to be transferred to a supervisor and (of course) had to leave a message.

Assistant Manager, Craig Becker, calls me back late that afternoon. I explain my concerns and tell him how inconvenient it is to have to log into the website, move my rings to zero seconds, wait for a fax, then log back in and bump it back up so I can get voice calls.

He says I can try setting it to 10 seconds and just don’t pick up the phone when I’m expecting a fax. I told him that I would not have switched to this service if I’d had this, very important, information beforehand. He said there was no way for them to know what every user might need and to cover that in the marketing materials.

I feel that this is rather important since his competition offers this automatically. He also said that he had no idea what his competitors were offering. I said, “You don’t keep up with what features your competition offers?” (this seems incredible to me, but what do I know?) He said no.

Hmmm…

And it’s not exactly false advertising, since you can have voice and fax on the same number, just as long as you don’t expect it to be handled like other services handle it. Theirs is a manual system. I miss not having to even think about the difference, much less juggle the two call types and determine if I need to answer the phone or check the caller ID to determine if it’s a client or a fax.

The settings are now changed to 10 seconds on my account. This might work, might not, since it’s forwarded to my main number. We shall see. I’ll give it a little while to see if it’s worth the hassle to switch back. I never had a problem with Accessline, BTW. Great customer support too… but a stiffer cost per month.

So, if you are planning to move to another service (not just Kall8) and expect that you will be able to use it for both your fax and voice (which you may be accustomed to doing), be sure to ask that question specifically.

If you don’t, you may be enjoying the same view I’m gazing over at the moment. *grimace*

It’s not so pretty from here.

(Note: Cool phonebooth photo courtesy of Grafixar on MorgueFile.com)