Palm To Exhibit at NAR

Are you headed to the NAR conference this week? Want to learn a bit more, “hands-on” with a Treo?

You might want to check out the Palm exhibit. According to a news release that landed in my inbox, Palm will be demonstrating the Treo 650 as a Real Estate tool, and will be giving away a Treo 650 to boot.

You have read what I’ve said, but you can’t actually play with a Treo here on WickedTreo.com — maybe at NAR you can give one a test drive.

And, for those of you headed to San Francisco…Have a blast!

How to Keep an Excellent Outsourcing Professional

A good relationship with excellent outsourcing specialists is a business asset, and it’s one you should protect. Specialists in this industry do “fire” clients and they do it more often than clients “fire” them. It happens when the match isn’t working, when projects aren’t being completed, and for a host of other reasons. Most outsourcing providers protect their success ratios – it’s tied to their professional reputations and is reflected in their own bottom line.

Below are a few tips to help you keep the best offsite services providers on your team:

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Client Question: What is “Work Product” and if I Outsource, Who Owns the Work?

Work product is the result of work. It’s that simple. When hiring work done by a Remote Professional, “work product” is the end product of that contracted labor. That may be a website, an article, a database, a marketing plan, a business plan, a logo, or anything else you pay to have produced. Once you have paid for the work done, the work belongs to you, not the person doing the work.

Exceptions to this general rule may apply if you sign a contract assigning rights to the work product to the contractor. You may be working with an individual who requires this, but this is not the “norm.” Most professionals understand that work or hire means that the end result belongs to the person (or business) hiring the work done and paying for that work. Some contractors will offer a reduced rate if they can link their business to your work product through display in an online or offline portfolio. To do so, they must have a contract which states that they have that right, or you must give them the right to do so.

When reviewing a work for hire agreement or any similar contract, you should make sure you are not limited in the way you can use or alter the work product you hired. Once you pay for a product, the way you choose to use or alter it may change. Keep your options open whenever possible. If you have a question about the way a portion of you contract or agreement reads, ask that the outsourcing provider clarify the language before you sign off. Now is NOT the time to be shy.

Some clients are proud to have their own work product displayed on a professional’s site as an example. It is an honor if an outsourcing professional considers your project an example of their best work. And, it’s always nice for a client to offer credit in the form of a web link or a small mention, but it’s not required and it’s not “standard procedure” without a contract that specifies those particulars. Be sure any permission to do so is offered by you, in writing — an email is fine.

Why should you permit someone else to display your stuff? You should do so if they give you a link back, or if your contact information remains intact in order to help boost your own marketing. I had one client for website content who had not yet submitted to the search engines. As soon as the site was up, I added his link to my site (in the form of a glowing testimonial, which I really appreciated). Within days, his site had been spidered and he had broken the “Google” barrier. The link from my established site helped to give his site a leg up. This client was kind enough to offer me a link with credit as the content and marketing guru for his site. It was a mutually beneficial exchange.

Why should you offer links to a contractor on your site? Because it makes them adore you. It’s a nice thing to do and it breeds goodwill. If their site is a well-done, quality site offering reciprocal links helps you both. If you are working with the “cream-of-the-crop” outsourcing companies and remote professionals, declaring that relationship boosts you both. It advertises that you use the best, and it helps remote professionals advertise that they have the best clients.

Whatever you decide, be sure you and your potential contractor both understand and agree to a mutually beneficial work product agreement. If you are working with a contractor for the first time, you may want to secure a contract before work begins. Taking a few extra moments now to discuss and agree on the particulars may create a more enjoyable work experience long-term.

Note: The above is for informational purposes only. If you have a contractual question, a dispute, or other concerns, you should contact your attorney for advice.

Real Estate Client Question: What is "Work Product" and If I Outsource, Who Owns the Work?

Work product is the result of work. It’s that simple. When hiring work done by a Remote Professional, “work product” is the end product of that contracted labor. That may be a website, an article, a database, a marketing plan, a business plan, a logo, or anything else you pay to have produced. Once you have paid for the work done, the work belongs to you, not the person doing the work. Continue reading

RemoteProfessionals.com: Partners Launch Members-only Expert Outsourcing Network

Jodi Diehl of SunFrogServices.com and Angela Parker of WickedWordCraft.com, saw a growing need for a high-caliber network of remote professionals. With over 11 years as independent offsite professionals and over five years in leadership roles in a non-profit virtual assistant organization, these partners knew first-hand the difficulty of locating highly specialized professional outsourcing providers.

Yesterday, the two solved this problem with the launch of RemoteProfessionals.com. This membership-only expert network is the first of its kind for independent providers in the outsourcing community.

The primary goal of the network is to provide highly specialized service providers direct access to a qualified network of peers.

The first small group of RemoteProfessionals.com members was hand-selected by the partners for their professionalism, business experience in providing offsite services, the quality of prior work and the depth of knowledge in their specialized fields. All RemoteProfessionals.com members have defined niche services, have been in business for over two years, and run their businesses as a full-time career. Members of this elite network benefit from peer interaction, project collaboration and access to additional specialized skills via their professional peers. RemoteProfessionals.com offers members the tools to help serve their clients on a broader scale without sacrificing the depth of knowlege that specialization offers and clients require.

Clients will also benefit from this virtual network, having finger-tip access to the most specialized group of virtual service providers availalble for their project. Utilizing member directories or intuitive online search tools, clients can locate a qualified outsourcing professional quickly and easily. RemoteProfessionals.com also offers a project submission form where clients can submit large projects to the network for a collective response.

As a specialist group, these members understand that working together on a multi-service project benefits not only the client, but the provider as well. Utilizing each provider’s specialty skills in a collaborative fashion provides the client with a complete solution to their project. Members’ clients no longer need to spend precious time researching, interviewing and training multiple service providers – RemoteProfessionals.com is the one-stop source for expert outsourcing services.