You Have Arrived! Congratulations! Now what?

Usually when success hits the entrepreneur, it hits all at once. You are probably not prepared for the onslaught, when that invisible switch flips and the clients flood in. You don’t expect it, no matter how long you hope for that day and await its arrival…

How do you measure success?

After years of struggling, barely eeking out a living, and working day and night to build your business… you realize (usually suddenly) that you have arrived. How do you know?

  • You have a full work schedule, probably too full
  • You have more business inquiries from potential new clients than you can possibly serve
  • You find yourself asking, “What should I do with the overflow?”

You could refer the business to others, but you hesitate to give away the fruits of your labor. (It was too hard to cultivate those fruits!) So what should you do?

Give it away!

Forget those old notions about protecting your “turf” — now is the time to share the wealth! The world is a big place. Once you make a name for yourself, you will continue to preserve and build your reputation as your business expands. You shouldn’t be concerned that your stream of clients will run dry.

It’s easy to worry that if you give away potential clients now, more may not come back later when you actually need the business. But, the best insurance policy against future “dry spells” is sharing your bounty.

Giving others a “hand up” as they are building their businesses builds goodwill. It is the right thing to do. It’s something that someone probably did for you — or something you WISH someone had done for you. Be that person for someone else — or several someones.

Giving away your excess leads builds enduring professional relationships and promotes strong networks between peers. And, should the time ever come when you find your client load a little ‘light’ — these relationships and this network will help you to survive during periods with little new client activity. Chances are your peers will share the wealth with you.

Find your balance

Yes, even when your schedule is full, it’s still tempting to take on the particularly “juicy” clients:

  • The clients that you “click” with immediately, even during a single phone conversation
  • The clients that have projects that get your creative problem-solving juices flowing
  • Clients that offer the potential for a long-term relationship

At this point , however, you should only consider taking on new clients if you are replacing existing clients. The idea is not to work more and enjoy less, it’s just the opposite. If your current client load is less than ideal, evaluate what you want for yourself and what direction you want for your business. Let go of less than perfect clients and take your chances with a new client or two. But, always consider your long-term goals and make sure you aren’t working harder than you should.

Remember, there are a limited number of hours in your day. You are one person. Do the math. Determine how much you need to work and plan to spend time away from the office when you don’t have scheduled client projects and meetings.

Enjoying your business success should not mean that you enjoy life less. It’s great to love your job, but you still need personal time. Realizing that and making personal time a reality — now THAT is real success!

Media Reform, Net Neutrality, and YOU

I have a few ideas for your consideration:

  • What would you say if, suddenly, you could no longer access the sites you like to visit? What if you were automatically redirected to a “similar” site without your knowledge or permission?
  • What if your own site was no longer visible on the web or if it took MUCH longer to load your site than to load others?
  • What if every search query typed in for real estate your area came back with a single franchise — the competition’s and you had no way to change that because they had an exclusive agreement with the ISP/Host/Search Engine providers in your area?

Sound impossible? It’s not….I’ve just returned from Memphis, the host city for the 3rd National Conference on Media Reform. I must say that about 17 years ago, I would have attended this (and probably the two prior conferences) from a completely different perspective — one of a journalist.

This year, I attended for one reason only — I wanted to learn more about the organizations and the individuals dedicated to helping insure that everyone who wants to define, pipeline, shunt and stifle the Internet is stopped. I went with one issue “Keep your grubby paws off my Internet!”

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MX Records, Routers, and Stuck Emails, Oh MY!

I had a client with an interesting problem this week. Their T1 connection had gone down for a few hours and suddenly their emails were bouncing, being delivered to their webmail instead of siphoning through their onsite router, and life was just generally difficult for them. They were also no longer receiving their web-based forms email.

It took a bit of research (and calling in favors from some of my most talented fellow techies) to resolve the issue. These things are never as simple as they should be, are they?

In case it’s of any assistance to anyone else, I wanted to deconstruct the problem here… and share the solution.

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Professional Group Encourages Networking

RemoteProfessionals.com partners announced today they would be offering free registered user accounts to the general public.

These accounts are designed to help those interested in learning more about the outsourcing industry, more about remote service providers, and more about how to work with these individuals. The accounts also benefit experienced service providers and remote services clients. Two forum topics have also been opened to registered users. Creating an account will allow users access to the RemoteProfessionals.com digest (a periodic email with the most recent articles and site announcements) and registered users may also appear in the basic online user’s directory.

For Beginning Virtual Assistants and New Outsourcing Service Providers:

Partners Jodi Diehl (www.sunfrogservices.com) and Angela Parker (www.wickedwordcraft.com) believe these accounts will offer an informative and beneficial networking environment for newly established virtual assistants and remote services providers. Through the forums and website tools, those new to the industry will have access to experienced outsourcing professionals as well as industry-specific articles to aid them in establishing a successful outsourcing business.

For Career Virtual Assistants and Professional Outsourcing Providers:

The registered user option enables a small sample the website offerings at RemoteProfessionals.com. Registered users will also be able to network with peers, share their knowledge in the Expert Solutions forum and stay on top of current trends with the email digest.

For those who require more information and access, paid membership in RemoteProfessionals.com includes access to a full spectrum of forums, an expanded profile listing in the Member Directory with an online bio, access to client inquiries for projects, online networking with other members on client projects and the and ability to contribute industry-specific articles.

Interested and qualified users may submit an online application form to transition from registered access to full membership at any time.

All the BlackBerry Hubbub Surrounding Treo

It amazes me that now that Mobile windows has now discovered the Treo, and has announced a windows based project for next year, that the BlackBerry software folks are also jumping ship over the the Treo. BlackBerry does a great job with email, but they stumbled a bit when they added voice. Treo does it better, collectively speaking. Continue reading